How Motif Design Handles Your Information
This policy explains what information motifdesign.com collects, why it is used, and how you can contact Motif Design about your information. Last updated September 3, 2026.
Information you provide
When you use the contact form or communicate directly, Motif Design may receive your name, email address, telephone number, selected service, project details, and anything else you choose to include.
Technical and analytics information
The contact form records limited technical information, including IP address and browser user-agent information, to assist with message delivery and abuse prevention. The website also uses Google Analytics 4 to understand general website usage. Google may process device, usage, and cookie-related information under its own policies.
How information is used
Information is used to respond to enquiries, evaluate requested work, communicate about a project, operate and improve the website, measure marketing performance, prevent abuse, and meet legal obligations where applicable.
Sharing and selling
Motif Design does not sell personal information. Information may be processed by service providers needed to operate the website, analytics, hosting, email, or business systems. Information may also be disclosed when required by law or necessary to protect legitimate rights and security.
Retention and safeguards
Information is retained only as long as reasonably needed for the purposes described above, ongoing business records, security, or legal requirements. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
External links
The website may link to external websites, including Sophyx and client websites. Visiting those sites is governed by their own privacy policies. Following a normal external link does not automatically send your Motif contact-form submission to that website.
Your choices
You may ask about personal information held by Motif Design or request a correction or deletion where appropriate. Some records may need to be retained for legal, security, or legitimate business purposes.
Contact
For privacy questions, email info@motifdesign.com or call 416.465.3647.